Let's Build Something Together
Tell us about your project and our cloud engineering experts will craft a tailored solution for your business
Contact Us
Get in Touch
Fill out the form below and our team will get back to you within 24 hours
Email Us
info@diatomlabs.comCall Us
+383 49 199 992Office
Ganimete Terbeshi Str, #210000 Prishtina, Kosovo
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM CET
Saturday - Sunday: Closed
Our Process
What Happens Next
From first contact to custom proposal in three simple steps
1
We Respond Within 24 Hours
Our team reviews your inquiry and sends a personalized response with initial thoughts and next steps.
2
Free Discovery Call
A focused 30-minute call to dive deep into your challenges, goals, and technical landscape -- no obligations.
3
Custom Proposal
You receive a detailed proposal with scope, timeline, pricing, and a clear roadmap tailored to your business needs.
FAQ
Frequently Asked Questions
Answers to common questions about reaching out and working with us
We respond to all inquiries within 24 hours during business days. For urgent matters, call us directly and we'll get back to you even sooner.
Absolutely. We're happy to sign a mutual NDA before any technical discussions. Just mention it in your message and we'll send one over with our response.
Our team is based in CET (Central European Time), but we regularly work with clients across North America, Europe, and Asia. We're flexible and can schedule calls to accommodate your timezone.
During the free 30-minute discovery call, we'll discuss your current infrastructure, pain points, and goals. We'll share initial recommendations and outline how we can help - no sales pitch, just honest technical advice.
For most engagements, we can kick off within 1-2 weeks of signing the agreement. For urgent needs, we've started as quickly as 48 hours after the initial call.
The more context, the better. Include your current tech stack, the challenges you're facing, your timeline, and any specific goals. This helps us prepare a more relevant response and make the most of our discovery call.